If you wish to contact your driver about a delivery location or talk about other details of the distribution campaign you requested, you can do that through the app.

To contact your Mail Carrier:


  1. Visit your campaign

  2. Scroll down to Deliveries

  3. You'll be shown your deliverer contact details

Note that Mail Carriers may not answer their phones or reply to a text message while travelling or delivering. Sending a message to your Account Manager is a faster way to make a change to your delivery or request help with your account.

Help Centre

Was this article useful?

Stay up to date

Your email will be used to send you our new blog posts and updates. You can unsubscribe at any time using the link in our emails.

Untitled design (12).png


Please wait


Please wait


Please wait

Please wait

  • Facebook
  • Made in the UK